Bills are due the 15th of the month. Penalties are posted the next day, and late notices are sent out about the 20th.
We accept debit and credit cards. We also have an Automatic Bank Draft Payment Plan in which the customer fills out a form, and the bill will be automatically deducted from their checking accounts on the 10th of the month. Go to PAY BILL for more information.
We are open Monday – Friday, 8:00 am to 4:30 pm. We have a night deposit box located in the drive through window and a drop box at City Hall (127 West Main Street) for after hours payments.
We suggest all customers periodically check all toilets for leaks as this is the number one cause of higher bills. We have leak detection tablets available in the office to help customers detect leaks.